One of our critical differentiators at OurBus is YOU. That is right! Our customers is what makes us different. That fact that you love us and choose us every time you are presented with options to choose someone else. YOU make us what we are- the best bus travel company in customer service.
We have received numerous testimonials from customers thanking us about great customer service. We love to hear from you and the fact that you appreciate our efforts.
In fact, we are so overwhelmed with your love, acceptance and help in getting to where we are that we wanted to share what we heard.
“My experience was completely different when I took OurBus. OurBus isn’t jaded so it still cares about customer service, still puts in the effort to make passengers feel like their experience matters. From the little things like the free bottled water, to the fact that you can cancel your reservation up to 24 hours in advance, OurBus runs an exceptional bus line. Their buses are well maintained and very clean. On top of all this our driver Dominic who did the ride from Washington DC to New York Port Authority on October 9, 2017 at 6:00 pm was incredibly polite and well-mannered, did everything with a smile, and contrary to other bus line workers, didn’t treat passengers like he was hastily doing us a favor, but as customers. He took care of every single passenger, and went out of his way to make everyone comfortable and make sure everything ran smooth and on time”
Thank you again for you continued support and love. We look forward to seeing you again and again and again. Isn’t it a wonderful relationship? Please do visit us by booking tickets at OurBus.